Service and repair for equipment from all major CCTV inspection brands — sewer cameras, crawlers, cable, control units and more. Plus parts support, preventive maintenance and mobile service for qualifying jet-truck equipment. Phone or video diagnosis first, honest repair-vs-replace guidance.
Organized by the service you need — not by brand. Tell Equipment repairs and services equipment from all major CCTV inspection brands; authorized relationships are stated where they exist.
Service and repair for equipment from all major CCTV inspection brands — cameras, crawlers, cable, reels, control units.
Mainline heads, push camera heads and zoom survey cameras — image, focus, zoom, lighting, sensor faults.
Mainline tractors — drive, tracking, articulation, wheels, depth counters, lift and rotation.
Cuts, breaks, intermittent signal, connector and termination faults — load-tested before return.
Controllers, keyboards, monitors, power faults — isolated before a replacement quote.
Locks, connectors, lighting checked before the season — the cheap repairs that prevent expensive ones.
Remote video diagnosis with a technician — often conclusive before anything ships.
Mobile diagnostics and safe field repairs for qualifying jet-truck equipment, within the service radius.
Tell Equipment holds authorized dealer relationships with Vacall, minicam, Tenax, Schwalm and TruGrit Traction — stated clearly with each, in verified territories. See the equipment division.
For other brands, our repair service is independent — fully disclosed, never implying authorized service center, factory affiliation, or manufacturer endorsement unless that status is actually documented.
We don't ask you to box up a unit before a technician has looked at the problem. Remote diagnosis is the first step, not a promise everything can be fixed that way.
Live assessment with a technician — symptoms, behavior, what changed.
Component, cable or part isolated; repair-vs-replacement explained plainly.
In-stock part ships to you. Otherwise we guide packaging and the unit comes in.
Repaired, tested, returned — with a loaner for qualifying customers.
Parts support is integrated with repairs and TellCare. Only part numbers approved for public use appear on this site — everything else identified by symptom.
Tell us what the equipment is doing — we identify the commonly failing part that causes it.
Replacements ship when possible; installation guidance included — technician dispatch where the job needs it.
Some parts are worth rebuilding, some aren't. We tell you which and why.
Mobile diagnostics, on-site troubleshooting, safe field repairs and technical support for qualifying jet-truck equipment — within the service radius and subject to technician coverage.
We're not a rental company — but for qualifying major repairs and TellCare customers, an available loaner can bridge the downtime.
Subject to stock — offered when a qualifying repair needs the coverage.
Signed loaner agreement; customer pays shipping unless agreed otherwise; insurance may be required; loss, theft and damage are the customer's responsibility.
Loaner returns when your repaired equipment is back in your hands.
Brand, model, symptoms, when it started — the more you can show us on video, the faster we can pinpoint the fault.
Pick a date and time — Brady’s repair division confirms.
All major CCTV brands — video diagnosis first.