Zach DotsonDirector of New Equipment
Leads the authorized dealer lines: Vacall, Mini-Cam, Tenax, Schwalm, TruGrit, Pittsburgh Wire & Cable. Machine matching by real jobsite application — not a catalog.
(832) 793-9814
One company, two divisions: authorized new-equipment sales for the manufacturers municipalities and contractors actually run — and an independent repair center that keeps crawlers, cameras and cable in the field. When your truck is down, you talk to a technician, not a phone tree.
Every brand we sell — backed by full parts support and factory-trained repair. Click a manufacturer to see its full lineup.
A new-equipment customer should know we can keep that machine alive. A repair customer should know where their next machine comes from. That's the whole idea.
Combination sewer cleaners, hydro-excavators, pipeline-inspection systems, compact sweepers, robotic cutters, traction systems and jetting hose — sold as an authorized dealer in verified territories across New England and Texas.
Browse the equipment lines → Meet Zach Dotson →Independent repair for pipeline-inspection equipment — crawlers, push cameras, cable, connectors and control units. Remote video diagnosis first, parts shipped when possible, loaners for qualifying repairs.
Open the repair center → Meet Brady Sebring →Spec'd, quoted and supported by people who know what a DPW actually runs.
AllJetVac jetting + vacuum combo trucks and hydro-excavators. Full lineup access, custom-quoted to your spec.
View line →Push cameras, mainline crawler tractors, lateral launch systems and reporting software for 1.5"–86" pipe.
View line →The full Tenax lineup — ELECTRA sweepers and washers, SmartWind+, MaxWind, CleanWind — designed from the ground up as 100% electric. Zero emissions, no hydraulics.
View line →Robotic rehabilitation systems — milling, lateral reopening, connection preparation, short liner installation in live lines.
View line →Slow turnaround is the industry's biggest complaint. Our answer: phone or video diagnosis first, honest repair-vs-replace guidance, and parts that ship from stock.
Crawlers, cameras, cable and control units opened and diagnosed by technicians, not parts-swappers. Repairs are tested before anything goes back in the pipe.
Mainline crawler tractors, zoom survey cameras, cable-locking mechanisms, controllers — diagnosed by technicians who know the units.
CCTV repair services →Cuts, breaks, intermittent signal, connector and termination faults, cable-locking mechanism damage — repaired and load-tested before return.
Cable repair →Commonly failing components identified by symptom, shipped when possible, with install guidance or technician dispatch where needed.
Parts desk →Tell Equipment independently repairs equipment and is not an authorized dealer for every manufacturer we service. We state clearly where we are — and aren't — authorized.
Remote diagnosis is the first step — fast, honest, and without promising what we can't verify until we see the unit.
Phone, FaceTime or video assessment with a technician — describe symptoms, show the unit, get a likely cause.
We isolate the component, cable or part — then explain repair vs. replacement options in plain language.
A part in stock ships to you. Otherwise the failed equipment comes to us — with packaging guidance from our team.
Repair completed and tested before return. Qualifying customers get an available loaner for the downtime.
Built for the people who keep infrastructure moving.
DPWs, sewer and water districts, public works — budget cycles, cooperative purchasing and spec-driven procurement understood.
Sewer, utility and underground contractors; construction companies — equipment working tomorrow, not next quarter.
Airports, parking facilities, campuses, resorts, amusement parks, zoos, hospitals, shopping centers, warehouses and logistics facilities — anyone running paved networks and pipe.
Plant and facilities teams running inspection and cleaning programs on fixed schedules.
Inspection camera fleets for lateral work — repairs and parts without dealer-only friction.
Most shops make you wonder for weeks. Here's what we do differently.
Phone and video troubleshooting before anything ships. You talk to a technician, not a queue.
Long familiarity with mainline crawler tractors, camera heads and the cable-locking mechanisms that fail most.
A dedicated cable-repair category — because cable faults sideline more inspection trucks than anything else.
Commonly failing parts identified, stocked and shipped — with honest install guidance.
Qualifying major repairs can get an available loaner — controlled program, clear terms.
We don't quote a repair time before inspecting the unit and confirming parts. When we give a number, it means something.
New-equipment sales follow manufacturer territories. Repairs, parts and mobile support reach further. We state both honestly.
| Manufacturer | Authorized Territory | Status |
|---|---|---|
| Vacall | Connecticut · Massachusetts · Rhode Island | Contract in progress |
| minicam | CT · RI · MA (west & north of Worcester only) | Contract received |
| Tenax | All New England (CT·MA·RI·VT·NH·ME) + select NY · TX | ✓ Signed |
| Schwalm | Robotic cutters — ask for current territory | On request |
| TruGrit Traction | Nationwide | ✓ Signed |
| Pittsburgh Wire & Cable | CT · RI · MA · Maine · Texas | Active line |
Repair and parts support centers on New England and Texas. Equipment ships to us from anywhere; mobile diagnostics and field service for qualifying jet-truck equipment within the service radius.
Mobile diagnostics ≠ a full mechanical shop. We don't do major engine, transmission or chassis work — and we won't pretend to.
Priority support for the fleet you already run — whether or not we sold it to you. Priority technician access, remote diagnostics, maintenance assistance and repair coordination under one plan.
Active TellCare customers move to the front of the diagnostic and repair queue.
Continuing equipment-support planning for covered brands and models.
Plans, covered equipment and terms are being finalized — join the contact list and we'll reach out when it launches.
Spec'd, wrapped and supported by Tell Equipment — machines that look like they belong to your fleet because they do.
Municipal streets and private sites — if there's pipe, pavement or debris, this equipment runs there.
Municipalities, public works departments, sewer authorities, utility departments — collection systems, streets and facilities.
Sewer contractors, utility contractors, underground utility contractors, construction companies — equipment that earns on every job.
Airports, parking facilities and garages, campuses, hospitals, resorts, amusement parks, zoos, shopping centers, warehouses and logistics facilities.
Pipeline inspection across 1.5"–86" pipe, trenchless rehabilitation, traction for the worst conditions — public and private infrastructure.
Every unit quoted to your fleet's spec, application and budget — the way municipal purchasing and contractor procurement actually work.
Factory-trained sales and support team with OEM product training on every line we represent.
The same company that sells you the machine keeps it alive — parts, diagnostics and a real repair bench.
New England and Texas — the same response discipline whether your fleet is in Hartford or Houston.
Equipment quotes and repair assessments route to the right division. The more detail you give — model, symptoms, city — the faster and more precise the answer.
Tell us about the equipment — manufacturer, model, city — and the right division answers.
Engineers. Technicians. Salesmen. Big-company knowledge, hometown speed.
From the newest guy on the jobsite to the largest municipal fleet — every customer gets a real expert on the phone,
a documented fix, and a machine that works. One call. Any problem. Solved.
And behind it all: a Master Engineer for any CCTV system or equipment we sell — the person who knows
that exact machine inside out is one call away.
Leads the authorized dealer lines: Vacall, Mini-Cam, Tenax, Schwalm, TruGrit, Pittsburgh Wire & Cable. Machine matching by real jobsite application — not a catalog.
(832) 793-9814AllJetVac, AllVac and the AE35 Non-CDL. Knows every flow rate, debris capacity and chassis option — spec'd to your soil and your crew.
Sales (832) 776-0304Mainline, push, lateral-launch and crawler systems with WinCan reporting. Full systems or single components, configured the same day.
Sales (832) 776-0304100% electric compact street sweepers — zero emissions, zero fuel cost. The full compact range, from first demo to delivery.
Sales (832) 776-0304Talpa robotic cutters and HutlinerPacker rehab systems. Application planning for lateral reinstatement and DN-range limits.
Sales (832) 776-0304Patented carbide-polymer traction for crawlers and wheels. Right grit, right track, right wheel — matched to pipe material.
Sales (832) 776-0304Jetting hose rated to your pump's PSI, sewer cable and video-inspection cable — stocked, not ordered.
Sales (832) 776-03047,500+ parts mapped across 51 suppliers with country-of-origin tracking. If it's on the machine, we can identify it and get it.
Sales (832) 776-0304Runs the repair division: CUES, IBAK, Envirosight, RST, ARIES, Pearpoint, TriVision, Pipe Trekker. Documented procedures, honest turnaround, real answers.
(832) 990-7731System-level fault isolation on the CUES CPR Compact Pipe Ranger and OZ III cameras — symptoms traced to the failing component, not guesswork.
Service (832) 776-0304Rebuilds the LM074 cable-locking mechanism: failure modes, operator symptoms, related cable damage — repair-versus-replace decided on evidence.
Service (832) 776-0304Cuts, breaks, intermittent signal faults, connectors and terminations. Every repair tested before it ships back to you.
Service (832) 776-0304Independent repair expertise across the inspection brands the big dealers won't touch — clearly disclosed, always authorized where we are.
Service (832) 776-0304Truck-mounted diagnostics and repairs at your yard or your jobsite — because downtime is the most expensive part on any machine.
Service (832) 776-0304Scheduled maintenance, inspection checklists and a loaner program that keeps your crew inspecting while your unit is in our shop.
Service (832) 776-0304New equipment in New England. Repairs, parts and mobile service wherever you are.Call and you talk to an expert — not a call center, not a ticket number.
New equipment sold right — and kept running after the warranty.